HiQ develops new eskilstuna.se

Eskilstuna municipality chooses HiQ to develop the new eskilstuna.se with the purpose of transforming it into a website based on users’ needs. The website should make it easy for users to find the information they need to get answers to their questions or to carry out errands online. HiQ developed a new design for the website, a completely new search function and in parallel, built in AI to increase the precision. 

– This is a nice project for us at HiQ and a very good collaboration with Eskilstuna municipality with the work on the new eskilstuna.se. Being able to help simplify things for them and their citizens, to create a more accessible Eskilstuna, has been very rewarding especially since they are so happy with their new website, says Sven Ivar Mørch, CEO of HiQ.

As society develops tougher requirements are put on a municipality and its accessibility. Citizens today expect to be able to carry out errands at any time of the day and to get answers to questions without having to sit in a telephone queue. The demands on a municipality and its website are therefore substantial in terms of the digital services offered, if it becomes too cumbersome, users will still pick up the phone and call the municipality for help.

Eskilstuna municipality chooses HiQ with the aim of transforming eskilstuna.se into a website based on users’ need for municipal services and through this make it easier for users to find the information they need to get answers to their questions or carry out errands online. It is mainly about developing frequently asked questions to reduce the number of calls, increase the use of the digital service as well as the trust in the municipality and to be able to provide visitors with even better service. The vision is also to reduce the administrative work for both administrators and editors as the content does not require as much manual work as before. The purpose is also to strengthen Eskilstuna municipality’s brand platform “Good Sustainable Meetings” and thereby increase residents’ trust. The website must also comply with the rules and laws that exist regarding the accessibility and adapt the graphic profile to the new digital platform.

– I have had the privilege of working alongside the world’s best colleagues to develop, in my opinion, Sweden’s best municipal website. Many thanks to the best team and to HiQ, says Martina Manneh, Municipal Strategy Communication & Digitization at Eskilstuna municipality.

– I am so incredibly proud to have been involved in developing the municipality’s new website together with our fantastic consultants at HiQ, says Mikael Mörnhed, Developer/Webb Editor at Eskilstuna municipality.

HiQ developed a completely new design for the website, which is built in SiteVision, with a strong user focus. Through interviews and tests, it became clear that an entirely new navigation needed to be developed as well as creating a more elaborate search function. The new search function highlights E-services and recommended landing pages created with the website’s label system. The number of pages on the website also needed to be reduced to a more manageable amount. In parallel, AI was built in to increase the website’s precision. The new navigation offers a faster path, to simpler and better information. The website has also been reviewed on the basis of the new law on accessibility to digital public services. 

– Together with my wonderful colleagues and the professional gang at HiQ, I have been involved in launching Eskilstuna municipality’s new website. We are so satisfied and happy with our new SiteVision web, spiced with exciting AI solutions from rec.ai, says Henrik Bondeson, Web Editor at Eskilstuna municipality.

More about Eskilstuna municipality:
www.eskilstuna.se


Erik Ridman

Get in touch

Erik Ridman
Chief Marketing Officer
HiQ
+46 70-420 00 01
+46 8-588 90 000

HiQ to build bidding application for Svensk Bilsport

Svensk Bilsport, the association for Swedish motorsports, is ready to take the next step into the future by developing an app for the entire bidding and purchase process for vehicles in the sport of folk racing. An invitation to tender has been out to several tech companies for some time, and the board of Svensk Bilsport has now chosen HiQ to perform the work. 

“We are delighted that Svensk Bilsport has chosen to expand their collaboration with HiQ! We are incredibly strong in app development, and we have noticed a growing demand for our expertise in this field. This transition is not limited to ourselves; it is becoming increasingly important in the digital world we live in. We are looking forward to continuing our excellent collaboration with Svensk Bilsport and to this specific assignment as well,” says Fredrik Malm, acting CEO of HiQ.

Read more

HiQ opens its doors in Helsingborg

HiQ, with the vision of becoming northern Europe’s leading tech consultancy firm, has in a short period of time acquired several businesses and opened new offices, including in Jönköping. The company now reveals the next stage of its expansion, opening a new office in Helsingborg. This is the next stop on the company’s expansion journey and will create many new jobs locally.

“We are growing in the south of Sweden, which is awesome! The fact that we are opening an office in Helsingborg shows the importance of the Skåne region. Both because of all the companies based there and because we can add even more awesome colleagues to our team, who can join us in simplifying the world through tech, design, and creativity. Having an office in Helsingborg means that we can reach even more customers and new colleagues,” says Fredrik Malm, acting CEO of HiQ.

Read more

HiQ commences strategic partnership with Brink Commerce

HiQ and Brink Commerce are entering into an agreement for a strategic partnership regarding digital commerce, with the common goal of becoming the leading alternative in Europe for global players and fast-growing companies in retail, D2C and B2B. The partnership is in line with HiQ’s vision of becoming the leading tech consulting company in northern Europe and further enhances the company’s position as a one-stop-shop in digitization. 

“We are delighted to enter into this partnership with Brink Commerce. Digitization is an integral part of what we do at HiQ, and our vision is to simplify people’s lives with the help of tech. Working together with a platform that solves highly relevant problems in the industry while also making life easier for businesses and consumers alike is a great match for us. We look forward to a great partnership”, says Fredrik Malm, acting CEO of HiQ.

Read more