HiQ celebrates one year with Skånetrafiken’s travel app

Skånetrafiken, a regional public transport authority in the south of Sweden, is constantly working to improve customer satisfaction levels and make everyday life simpler for its customers. Skånetrafiken’s new travel app will soon be celebrating twelve months of service – and HiQ is proud to be one of the main suppliers behind this success story. Now the journey is set to continue with more added functions.

One year after it was first launched, Skånetrafiken’s new app is regularly used by around 190,000 travellers. The CSI score for the “Buy Ticket” function has never been higher. That’s why one out of every three commuters in the Skåne region chooses to buy their monthly travel ticket in the app. Users are satisfied with the new system and more than half of them consider it to be better than the old one.

“We want a solution that enables our customers to travel simply and smartly, as and when they wish,” says Camilla Bunke, Head of Sales at Skånetrafiken. “Soon it will also be possible, for example, to use the app to buy tickets and monthly travel cards to and from Denmark. This is a function that many people have long been requesting.”

“We are proud of the confidence that Skånetrafiken has shown in HiQ and of the fruitful collaboration between our companies. Skånetrafiken is a forward-looking partner and is driven by the same conviction as HiQ, that digital technology provides us with the tools to simplify people’s lives. We are now looking forward to continuing to make everyday life simpler and better for all of us who regularly use public transport to get around in the Öresund region,” says Anna Kleine, Managing Director of HiQ Skåne.

“We’re passionate about using smart technical solutions to simplify everyday life, and we’re never happier than when we’re helping our customers to do just that. Achieving this aim in public transport operations, which are important for so very many people, is an excellent way of demonstrating how we can use our expertise in state-of the-art technology to make life simpler for people,” says Lars Stugemo, CEO and President of HiQ.


Erik Ridman

Get in touch

Erik Ridman
Chief Marketing Officer
HiQ
+46 70-420 00 01
+46 8-588 90 000
Magnus Gudéhn

Get in touch

Magnus Gudéhn
Interim Managing Director
HiQ Skåne
+46 70 420 00 82

HiQ aims high with cybersecurity

In this increasingly digitalized world, there is no denying the significant threats that exist within digital systems. HiQ is building a comprehensive cybersecurity department to help existing and new customers to manage the cyber threat landscape that surrounds them. The goal is to help prepare communities, companies, and organizations to meet cyber threats and secure their continued digitization journey.

“Saying that cybersecurity is becoming increasingly important is an understatement. At HiQ, our aim is to be a one-stop-shop for our customers and cybersecurity is an important component in delivering just that. Today, entire organizations must be aware of all the existing risks, and we want to be a part of that transformation for companies and throughout Northern Europe. That is why we are now building competence in cybersecurity and aiming for a leading position within the field,” says Sven Ivar Mørch, CEO of HiQ.

Read more

HiQ wins procurement of digital content agency for Bostäder i Borås

HiQ wins procurement of digital content agency for Bostäder i Borås. The organization needs a partner with a high strategic and creative level. 

"It's great that we win Bostäder i Borås' procurement, excellent work by the team at HiQ who have worked very hard to make this a reality," says Sven Ivar Mørch, CEO at HiQ.

Read more

HiQ expands to Jönköping

With the vision of becoming the leading tech consulting company in Northern Europe, HiQ has acquired several companies within a short time period and is now announcing the set-up of the company’s first office in Jönköping. The opening is the next significant step on the company’s expansion journey, and it will create many job opportunities locally. 

“Setting up an office in Jönköping is an important strategic step for us. We want to be the leading tech consulting company in Northern Europe, and we are growing like crazy. There are a lot of great competence in Jönköping as well as several leading companies. It’s important for us to work closely with our customers, and an office and expertise on-site enables us to do so,” says Sven Ivar Mørch, CEO of HiQ.

Read more