ELTEL AND HiQ EXPAND THEIR COOPERATION TO POLAND

HiQ establishes a new unit in Poland to support Eltel’s international business. “The services we provide to Eltel are a perfect example of a reliable business environment that serves as the basis for company’s growing IT infrastructure and services.” says Jukka Rautio, Managing Director, HiQ Finland.

Eltel Networks is building its long-term competitiveness by harmonizing and automating the order and delivery processes between its different customers and country branches in the Nordic and Baltic countries, Poland and Germany. Eltel started building service-centered processes with HiQ as integration partner 10 years ago. Currently, Eltel processes 1.5 million automated work order messages per year using the solution provided by HiQ.

The partnership will now expand to Poland, where the HiQ team supports Eltel’s business-driven IT projects. HiQ allows Eltel to provide its customers with modern interfaces, transparency and service-level monitoring.

“10 years ago, we used several different systems and had to enter the same information manually in each. Procedures varied greatly between the country branches. In recent years, we have harmonised our information systems and established a shared procedure for handling customers in different countries. The extended cooperation allows us to bring added value to our customers and introduce the harmonious service concept to all our markets in an efficient and agile way,” says Tea Kaivoluoto, CIO, Eltel Networks.

“We are happy to expand our strategic partnership outside the Finnish borders and build the services of the future also from Poland,” Kaivoluoto continues.

“We have strong expertise in using integration systems to transmit automated work order messages. The services we provide to Eltel are a perfect example of a reliable business environment that serves as the basis for company’s growing IT infrastructure and services.” says Jukka Rautio, Managing Director, HiQ Finland.

“The right architecture, appropriate scope of services and flexibility are key elements of modern integrations. Thanks to integrations, processes become flexible and new processes can be created quickly to respond to changing business needs,” says Antti Toivanen, Business Area Manager, Integrations, HiQ Finland.


Erik Ridman

Get in touch

Erik Ridman
Head of Communications
HiQ
+46 70-420 00 01
+46 8-588 90 000
Jukka Rautio

Get in touch

Jukka Rautio
Managing Director
HiQ Finland
+358 40 827 11 42

St1 chooses HiQ as its support partner for its mobile applications

HiQ is chosen to support St1’s mobile applications in all Nordic countries. St1 offers its customers comprehensive mobile services through mobile applications, incl. mobile payment, mobile refueling, country-specific loyalty benefits and credit card services including ApplePay. 

“St1 is an important partner for us and I’m really proud that we can expand our collaboration further”, says Lars Stugemo, CEO and President of HiQ.

Read more

Fagerhult Group chooses HiQ as establishing partner to OR Technologies

OR Technologies, part of the Fagerhult Group, chooses HiQ as its strategic partner for establishing a new centre of excellence and development in Linköping. The centre will continue to develop Organic Response, the company’s platform for smart lighting.

“It’s very exciting to help Fagerhult Group and OR Technologies get established in Linköping and we look forward to helping develop smart solutions for the intelligent offices and buildings of the future,” says Patrik Holm, Managing Director at HiQ in Linköping.

Read more

Statement from the Board of Directors of HiQ in response to Triton’s revised public takeover bid

The Board of Directors of HiQ has decided to unanimously recommend the shareholders of HiQ to accept Triton’s, through Trisall AB, revised public takeover bid. The takeover bid consists of a cash consideration of SEK 72 per share, which corresponds to a total value of HiQ of SEK 4,021 million.

Read more

Hello!

HiQ saves information submitted, including personal data, so we can respond to your inquiry. See HiQ’s Privacy Policy for more information.

Close