HiQ streamlines Polystar's operations

Polystar is a market leader in analytics, services and products for improved network performance, helping telecom companies worldwide to optimise their customer experience.

Now, in order to offer customers even quicker and better service, Polystar has chosen HiQ as its strategic partner.

“We often receive specific requests and orders from our customers. As we at the same time want to work with developing our own products and services, the pressure is high. With HiQ’s help, we can improve our response times and increase our overall delivery capacity, and we don’t need to turn down customer-specific enquiries. This increases customer satisfaction among our own customers, and also among our customers’ customers – the subscribers” says Mikael Grill, CEO, Polystar Sverige AB.

As strategic partner HiQ works on Polystar’s customer-specific adaptations. As the HiQ team takes over responsibility for processing requirements, developing and testing customer adaptations, Polystar can focus fully on its own strategic product development activities.

“Polystar is a world-leading supplier within monitoring and system optimisation of telecom networks – through visualisation techniques, user-friendly digital solutions and tools. HiQ’s telecom proficiency, combined with profound know-how within both users and business, helps to make Polystar’s operations even more successful,” says Magnus Gudéhn, Managing Director of HiQ in Stockholm.

Polystar has customers all over the world, most of which are suppliers of electronic communication services, for example as mobile operators or network equipment manufacturers.

“We have many years’ experience of assisting global players in different ways to make processes simpler and more efficient. In this case we are making it easier for Polystar to offer good service that generates more customers and strengthens business, while ensuring a better experience for the end-users,” says Lars Stugemo, President and CEO of HiQ.

 

HiQ Streamlines Polystar's operations (pdf)


Lars Stugemo

Get in touch

Lars Stugemo
HiQ International
+46 8 588 90 000
Mikael Teng

Get in touch

Mikael Teng
HiQ International
+46 70 420 00 82
Erik Ridman

Get in touch

Erik Ridman
Head of Corporate Communications
HiQ International
+46 70-420 00 01
+46 8 588 90 000

HiQ behind Yamaha Motor’s first-ever connected vehicle in Europe

HiQ and Yamaha Motors are launching Yamaha Motor’s first-ever hardware-connected scooter in Europe, which you can connect with the MyRide app. The NMAX 125cc and 155cc Yamaha Motor’s first iOT connected vehicle in Europe and the start of a digital experience when riding your scooter.

“It is very exciting for us at HiQ to be part of and contribute to the journey where Yamaha Motor’s launch their very first connected vehicle in Europe,” says Samuel Skott, CEO of HiQ.

Read more

HiQ builds an interactive website based on Anders Wallensten’s youth version of Hälsogåtan

Anders Wallensten has published a new version of his successful book Hälsogåtan aimed at young people. HiQ develops and designs an interactive website that schools can use without charge when working with the book.

“We are delighted and honoured to be working with Anders Wallensten and Hälsogåtan. Health, especially among young people, is an issue that is important to us, which is why we have created this interactive website for schools,” says Samuel Skott, CEO of HiQ.

Read more

HiQ grows in the German market as Scandio acquires the consulting unit of K15t

HiQ announces the next step on the company’s expansion journey today. The tech consulting firm is growing in the German market as Scandio, that HiQ acquired in 2021, welcomes the consulting unit of Atlassian experts K15t. With the transaction, HiQ and Scandio establish its first presence in Stuttgart, Germany.

"I’m happy to welcome the teams from K15t to HiQ and Scandio! Adding to the digitization powerhouse that Scandio is strengthens not only Scandio but also HiQ as a group. To see us expand our expertise within the Atlassian ecosystem and boost our positioning in the local market is great,” says Samuel Skott, CEO of HiQ.

Read more