HiQ helps Volvofinans bank to simplify for its customers

Volvofinans Bank is in the midst of a major digital change and development process. The company has sought help from HiQ in the creation of new customer services and now the first public result of this collaboration is being launched.

CarPay is a new mobile service that simplifies all car-related purchases and payments.

“We want to offer practical, relevant services that make everyday life easier for our customers. The CarPay app is a first step that gives our customers a full overview of all their purchases as well as access to a brand new range of benefits for car owners. For example, a simple click on your mobile phone will enable you to use bonus points towards the cost of refuelling at Tanka filling stations,” says Conny Bergström, CEO of Volvofinans Bank

CarPay is founded on a vision for the future of payments and customer relations. Together with Volvofinans, HiQ has developed a strategy based on the vision. In addition to strategy, HiQ has also contributed competence in areas such as design, usability and technical development.

“We take pride in the confidence Volvofinans Bank has shown in us and in being part of their digital journey. Volvofinans Bank shares the same mind-set as HiQ: we both believe in simplifying and improving for the users with the help of user-friendly digital solutions,” says Jerker Lindstén, Managing Director of HiQ Gothenburg.

The new service makes it possible for customers to see their transactions and account balance, change their credit limit, access special offers and use their bonus via their mobile phone. The service also provides an overview of savings accounts, loans and leasing.

“CarPay offers an array of bank-related services, so our expertise and long experience in the field of mobile payment solutions has been important in this context. Security has, of course, been a key concern, together with user experience. For example, users log in with their mobile bank ID to maximise security,” Lindstén explains.

“This is yet another good example of how digitalisation helps us to simplify people’s everyday lives. The assignment also demonstrates how we at HiQ master every link of the chain that connects technology, people and business. It is this kind of breadth that enables us to help our clients from R&D to digital and back,” says Lars Stugemo, CEO and President of HiQ.

HIQ HELPS VOLVOFINANS BANK TO SIMPLIFY.pdf


Lars Stugemo

Get in touch

Lars Stugemo
HiQ International
+46 8 588 90 000
Jerker Lindstén

Get in touch

Jerker Lindstén
Country Manager / Senior Vice President (VP)
HiQ Sweden
+46 76 880 06 00
Erik Ridman

Get in touch

Erik Ridman
Head of Corporate Communications
HiQ International
+46 70-420 00 01
+46 8 588 90 000

HiQ expands in three Swedish cities following the acquisition of Headlight

Earlier this year, HiQ acquired Headlight Group, consisting of Headlight and Relight. This acquisition is an important part of HiQ’s expansion journey and will bring new job opportunities to the cities of Västerås, Örebro and Borlänge due to the great recruitment need. The news comes just weeks after the acquisition was announced and is an important part of HiQ’s effort to become Northern Europe’s leading tech consulting firm.

– We’re so excited to be expanding to Borlänge and in the cities of Örebro and Västerås! This merger enables us to expand further in the Swedish market and bring new jobs to all three cities while also affording us the opportunity to work together with companies in these areas. This is a good step for us on our expansion journey. Let’s go big!, says Sven Ivar Mørch, CEO of HiQ.

Read more

HiQ wins framework agreement with the Swedish National Agency for Higher Vocational Education

HiQ wins framework agreement with the Swedish National Agency for Higher Vocational Education (MYH). The procurement refers to consulting support regarding system development, architecture, and change management.

– So great for HiQ to win this framework agreement, areas in which we are incredibly strong. Contributing with this kind of competence is the core of what we want to do, and the public sector is an important area for us, says Sven Ivar Mørch, CEO of HiQ.

Read more

HiQ & BatteryLoop develop more efficient charging infrastructure

BatteryLoop, a company which gives electric car batteries a second life as energy storage systems, launched an energy storage system in the spring of 2021 which makes it possible, among other things, to build charging infrastructure in places where the electricity grid suffers power shortages. In collaboration with HiQ, BatteryLoop is now developing a digital platform that makes it possible to maximize power in the charging infrastructure. The digital platform enables an estimate as to how long a battery has left to live, thus its economic value in a circular business model.

– It is fantastic that our team is joining BatteryLoop on this journey. Circular business models and sustainability are important to us at HiQ, and it really shows with this project. There is an incredible amount to do to streamline the use of energy in society and this solution is an important contribution to that process, says Sven Ivar Mørch, CEO of HiQ.

Read more