HiQ HELPS DIACOR TO RETHINK DIGITAL HEALTHCARE

HiQ has developed a new e-health solution for Diacor called DiacorPlus; a mobile clinic allowing their customers to meet with their doctor online via live chat and video.

This is the most comprehensive real time mobile clinic in Finland, providing both medical consultancy and access to personal health data. 

With the launch of the new service Diacor, a Finnish healthcare company, takes digital healthcare to the next level in Finland. The DiacorPlus app enables customers to ”meet” with their doctor via chat for medical consultation and diagnosis.  The service also gives the user access to their health related data, such as laboratory results, in real-time. To bring to life their vision, “providing personal medical consultation and information where and whenever you need, in an easy-to-use form”, Diacor teamed up with HiQ that was in charge of the development of the full solution.

”From the very beginning, we aimed to build the best, most high quality mobile health service in the market. We wished that every Diacor customer would have access to the service at the same time, regardless of which device they use. Even though our schedule was extremely ambitious, we never made compromises in terms of functionalities or quality, which is crucial when working with healthcare,” says Tuomas Teuri, CIO at Diacor. 

HiQ created a native mobile solution for iOS, Android and Windows Phone. In addition, HiQ built the server layer, designed and implemented a website for the new service as well as developed the interface that allows Diacor’s professionals to talk to their customers online regardless of time and place. The whole development project, from design and development to having the service available in app stores, only took five months.

”HiQ’s team instantly identified the right approach to build the functionalities that make our customers’ lives simpler. We were provided with high quality expertise in every step of the way, always with the end-users in focus,” Teuri continues.

”Technology that is utilized in the right manner enables very humane digital service experiences, also in the fields were we until now have been relying mainly on face-to-face meetings. We are very proud and happy about this partnership and the opportunity to support Diacor in making their vision real,” says Jukka Rautio, MD at HiQ Finland.

”During the past few years HiQ has been gaining significant ground in the field of e-health. This project with Diacor is yet another great example of how digital services can simplify people’s everyday lives,” concludes Lars Stugemo, President and CEO at HiQ.

Diacor is a Finnish medical and healthcare service company owned by the Helsinki Deaconess Institute Foundation and the LähiTapiola Group. Diacor has a total of 13 clinics as well as Finland’s longest serving private hospital located in Helsinki’s Ruoholahti district.


Jukka Rautio
Jukka Rautio Managing Director HiQ Finland +358 40 827 11 42
Erik Ridman
Erik Ridman Head of Corporate Communications HiQ International +46 (0)8 588 90 000

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