The improved digital communications platform that HiQ has developed will simplify and improve contact with the customers.
Nordic Green Energy saw the potential in developing its digital presence in order to support business and keep the position as one of the Nordic region’s leading suppliers of green electricity from solar, wind and hydro power.
“We are proud and happy to have gained the trust to build the new platform. In my opinion, this is a clear and successful example of the importance of usability and conceptual design in order to create real value for the users,” says Magnus Gudéhn at HiQ.
HiQ has also automatized agreement flows through integrations to business systems and customer service. Thanks to a new tool it is now easy to create and develop products and offers.
“We are constantly working to give our customers high quality service. Thanks to the communications platform that HiQ has developed we have an even stronger offer. It also helps us to release resources who can now put added focus into our vision of a greener society,” says Jan Inge Johnsen, CEO at Nordic Green Energy.
“The assignment for Nordic Green Energy is yet another example of how we simplify for both customers and employees, an area in which our expertise is constantly growing. Streamlining and simplifying has never been more important,” says Lars Stugemo, President and CEO at HiQ.
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