HiQ simplifies location change for the travel guides at TUI Nordic, including Fritidsresor, with the help of a new mobile web solution. The solution saves time, money and resources.
”The travel industry is an exciting market and we are proud of TUI Nordic’s confidence. Our mobile solution improves our client’s business and simplifies everyday life for the employees all over the world,” says Magnus Gudéhn at HiQ.
When the travel guides change location from one country to another, they need to go through an application process for visa and other permissions. The procedure varies depending on the applicant’s nationality and the new destination. The new solution offers clear instructions and enables the staffing managers to send out reminders and push notifications about new directives.
”There has been a major need to improve the quality and speed in these processes. The new system will have a positive effect both organizationally and for our co-workers worldwide. Since the majority of people have their smartphone on them at all times, it was natural to create a mobile solution,” says Björn Holmén, project manager in charge, and Heikki Vuorisalo, process manager at TUI Nordic.
“At HiQ, we are passionate about simplifying and improving, and we are happy when we get to contribute with our know-how and energy. When the travel guides can handle their work in a smoother and simpler way, it will obviously improve the travellers’ experiences as well,” says Lars Stugemo, President and CEO of HiQ.