HiQ’s support system will not only make it easier to book times for inspections, but will also make it easier for DEKRA’s inspection technicians to access information and follow up on tasks.
"We are focusing on usability and are developing mobile solutions that make it easy to use tablets when working with inspections," says Bo Ringdahl, Managing Director of HiQ Stockholm.
The new system makes it possible to streamline several stages of DEKRA’s work process, thereby helping the company to reach the goal of 500,000 inspections per year.
"HiQ helps us to simplify both preparations for inspections, as well as the work done during and afterwards. We will have a modern support system that creates the best value for us and for our customers," says Erik Larsson, Business Area Manager at Dekra.
"Streamlining DEKRA's processes is a really exciting assignment in which we’re helping one of our many innovative customers to simplify people's lives," cuncludes Lars Stugemo, President and CEO of HiQ.
DEKRA is one of the world's leading expert organisations. The company currently conducts operations in more than 50 countries and employs over 28,000 STAFF. The DEKRA Group has three business units: Automotive, Industrial and Personnel and provides professional and innovative services in the areas of vehicle inspections, expert appraisals, international claims management, consulting, industrial testing, product testing, certification, environmental protection, qualification, temporary work and outplacement.